It’s 2025, and TikTok remains one of the most popular social media platforms in the United States, serving millions of users who watch, create, and interact with short-form videos every day. But issues still arise, and one of the most persistent and frustrating problems for many users is when TikTok comments don’t load. If you find yourself stuck on a blank comment section or endlessly waiting for replies to load, you’re not alone. There are several possible reasons why this happens, and fortunately, a number of effective fixes you can try.
Why Aren’t TikTok Comments Loading?
There are multiple causes behind TikTok comments not appearing or loading correctly. Identifying the root of your issue is the first step toward resolving it. Below are the most common reasons U.S. users in 2025 are experiencing trouble with TikTok comments:
1. Server Outages or App Glitches
TikTok relies on a vast infrastructure to keep videos and interactions running smoothly. However, even today, server downtimes and backend outages can lead to comment sections not loading. This might be caused by planned maintenance, unexpected traffic spikes, or regional disruptions.
To check if this is the issue:
- Visit online forums or websites like DownDetector to see if others are reporting similar problems.
- Check TikTok’s official Twitter account for any updates about outages or known issues.
2. Internet Connection Issues
Slow or unstable internet connections are a common cause for many performance-related problems on mobile apps. TikTok requires a stable, reliable connection to fetch comment data.
Here’s how to diagnose and fix connection problems:
- Run a speed test to check your current internet speed (try using SpeedTest.net).
- If possible, switch between Wi-Fi and mobile data to see if the issue persists.
- Toggle Airplane Mode on and off to reset your connection.
3. App Cache Corruption
Over time, TikTok’s cache can become corrupted, leading to display issues including the inability to load comments. The cache stores temporary files meant to help the app run faster, but outdated or buggy data can cause glitches.
Here’s how to clear TikTok’s cache on both iOS and Android:
- Open the TikTok app.
- Tap on the Profile icon and go to the menu (three horizontal lines).
- Go to Settings and privacy → App settings → Clear cache.
4. Outdated TikTok App
Running an old version of the app may lead to functionality problems. Developers continuously update TikTok to fix bugs and enhance performance, so it’s important to ensure you have the latest version.
To update TikTok:
- Go to the App Store (iOS) or Google Play Store (Android).
- Search “TikTok” and tap Update if an update is available.
Lesser-Known Reasons TikTok Comments Might Not Load
1. Account Restrictions or Shadowbans
TikTok uses automated systems to limit accounts that may violate community guidelines. If your account has been temporarily restricted or shadowbanned, it may affect visibility features like viewing or posting comments.
Unfortunately, TikTok doesn’t officially acknowledge shadowbanning, so the only way to troubleshoot is to:
- Review any messages in your Inbox from TikTok regarding community guidelines.
- Refrain from posting for a few days and avoid using banned hashtags.
2. Comment Filter Settings
TikTok gives users the ability to filter or limit comments on their videos. If you’re only experiencing the issue with certain videos, the creator may have enabled filters or disabled comments entirely.
For creators, here’s how to manage comment settings:
- Go to Settings and privacy → Privacy → Comments.
- From here, adjust filters or choose who can comment on your videos.
Fixes You Can Try Right Now
After narrowing down the possible cause, you can try the following tried-and-tested fixes to get the TikTok comment section back to working order.
Quick Fixes:
- Restart the app: Simply close and reopen TikTok. This often clears temporary glitches.
- Reboot your phone: A device reboot can resolve memory or temporary cache conflicts.
- Switch networks: Try moving from Wi-Fi to cellular data or vice versa.
Advanced Fixes:
- Reinstall TikTok: Uninstall the app altogether and reinstall it. This ensures a fresh install without corrupted files.
- Log out and back in: This can sometimes force account-level resynchronization with TikTok’s servers.
- Contact TikTok support: If none of the above work, reach out using in-app support under Settings.
Can VPNs or Ad Blockers Cause Comment Issues?
Yes. VPNs and certain ad blockers can interfere with TikTok’s ability to load real-time data including comments. Some VPN servers may be flagged or throttled, especially if they’re located outside the U.S. or are known for misuse.
Suggested actions:
- Disable your VPN or switch to a U.S.-based server.
- Temporarily turn off third-party ad blockers or browser extensions if using TikTok via web.
How To Know If Comments Are Disabled or Missing?
Sometimes, the issue is not on your end. TikTok video creators can disable the comment section voluntarily. Look for the message “Comments are turned off” underneath the video—this indicates the feature was manually disabled.
Alternatively, content flagged for review or under copyright or community violations may hide both the video and related interactions, including comments.
In rare cases, if you’re not seeing a standard message and comments simply don’t load, it may be a glitch. Try one of the fixes outlined previously.
Conclusion: Stay Updated and Informed
As TikTok continues to grow and adapt in 2025, occasional bugs and comment loading issues are inevitable. However, with quick diagnostics and routine app maintenance like updating, clearing cache, and resetting connections, most problems can be resolved in minutes.
If issues persist beyond troubleshooting steps, it’s best to seek help via TikTok’s support channels or keep an eye on app updates where common bugs are continuously patched.
By staying informed and proactive, you can ensure a smoother TikTok experience—and keep the conversation going in the comments section where the community shines most.
