If your screen recently greeted you with the dreaded message “A JavaScript error occurred in the main process,” don’t worry—you’re not alone. This common error often affects desktop applications built using the Electron framework, such as Discord, Skype, or Microsoft Teams. It usually pops up when an app fails to launch, or crashes unexpectedly, leaving many users puzzled and frustrated.
Fortunately, the solution is often easier than you’d expect. Whether you’re tech-savvy or just figuring out how to navigate your PC, this guide will walk you through everything you need to know to diagnose and quickly fix this issue.
What Causes the “A JavaScript Error Occurred in the Main Process” Message?
The error stems from a failure in the main process of an Electron-based app, typically due to issues like:
- Corrupted or missing application files
- Incorrectly set permissions
- Conflicting startup settings
- Problems with Node.js integration
- Malfunctioning background processes
In essence, the app tries to run its primary JavaScript file—which governs how it behaves—and fails because something has gone wrong with its dependencies or configuration.
Common Scenarios Where This Error Appears
Here are a few apps where this error tends to appear frequently:
- Discord – One of the most common culprits, especially after a Windows update.
- Skype – Microsoft’s communication platform also uses Electron technology.
- Microsoft Teams – Known to show this error when background services get corrupted.

How to Quickly Fix the Error
Let’s jump into the remedies. Follow each method step-by-step, and you’ll likely be back up and running in no time.
1. Restart Your Computer
Sometimes, the issue is just temporary. Restarting your PC clears temporary files, resets services, and can often solve the problem immediately.
Tip: If restarting doesn’t work, continue to the more advanced methods below.
2. Run the App as an Administrator
Permission errors can easily trigger JavaScript failures. To run the app as an administrator:
- Right-click on the application’s shortcut or .exe file.
- Select “Run as administrator”.
This ensures that the app has the necessary permissions to launch correctly.
3. Reinstall the Application
Corrupted files are a frequent cause of this issue. Reinstalling the affected app often resolves the problem. Here’s how:
- Open the Control Panel and go to Programs > Programs and Features.
- Select the problematic app and click Uninstall.
- Go to the official website and download the latest version.
- Install the application and restart your PC.
Make sure you remove all leftover folders in the AppData directory to eliminate lingering errors.
4. Delete the AppData Folder
Lingering configuration files in your AppData folders could be causing the issue. Here’s how to clear them:
- Press Win + R, type
%appdata%
, and hit Enter. - Navigate to the folder named after your application (like Discord or Skype).
- Delete the folder entirely.
- Repeat the process for
%localappdata%
.
Note: Doing this might remove user data like saved preferences or cached files. Proceed carefully.
5. Disable Startup Services for the App
If the application tries to auto-launch at startup and fails, that could be your issue. Try disabling it:
- Press Ctrl + Shift + Esc to open the Task Manager.
- Go to the Startup tab.
- Find your app in the list, right-click it, and choose Disable.
- Restart your computer and launch the app manually.
If it works, you’ve found your fix!
6. Check for Windows Updates
Sometimes, your OS is to blame. Ensure all system updates are installed, especially security patches for Node.js and JavaScript components.
- Go to Settings > Update & Security > Windows Update.
- Click Check for updates.

After updating, restart your PC and see if the error vanishes.
7. Use Compatibility Mode
Some older Electron-based apps don’t play well with the latest editions of Windows. Try running the app in compatibility mode:
- Right-click the app’s shortcut or .exe file, choose Properties.
- Go to the Compatibility tab.
- Check Run this program in compatibility mode for: and select an older version of Windows (e.g., Windows 8).
- Click Apply and then OK.
Advanced Fixes (For Tech-Savvy Users)
If none of the above solutions work, and you’re comfortable digging a little deeper, try these advanced methods.
8. Repair System Files with SFC
System File Checker (SFC) scans and repairs corrupted system files that may interfere with your apps. To run it:
- Open Command Prompt as Administrator.
- Type
sfc /scannow
and hit Enter. - Wait for the scan to complete and follow any recommended instructions.
9. Check Event Viewer for Details
Want to learn more about the exact error? Windows Event Viewer usually logs it in great detail:
- Press Win + X and choose Event Viewer.
- In the left pane, go to Windows Logs > Application.
- Look for errors related to your app or JavaScript.
Use this information for a more targeted Google search or to provide detail to tech support.
When to Contact Support
If none of the above steps solve the problem, it’s time to reach out to the app’s support team. Include details like:
- When the error occurs
- What actions trigger it
- Screenshots of the error (use Snipping Tool or Snip & Sketch)
- Your system specs and OS version
This will speed up their ability to pinpoint and solve your issue.
Final Thoughts
Errors like “A JavaScript error occurred in the main process” can seem baffling at first, but they’re usually easy to troubleshoot with some methodical steps. Whether it’s a permissions hiccup or some lingering data in AppData, the issue generally lies in small, fixable misconfigurations.
Remember: fixing the issue yourself not only gets your app running again—it deepens your understanding of how your computer works. More often than not, that small victory leads to increased confidence when tackling future tech problems.
Now that you know what to do, go ahead and fix it—you’ve got this!