Keeping up with the maintenance of rental properties has traditionally been a constant headache for both landlords and property managers. From scheduling repairs to handling tenant complaints, maintenance can quickly spiral out of control—especially across multiple properties. Fortunately, several innovative companies are transforming the way property maintenance is handled, leveraging technology and smart systems to save time, lower costs, and enhance tenant satisfaction.
Let’s take a look at three standout companies redefining rental property maintenance—and explore how you can begin benefiting from their services today.
1. Latchel: Proactive Maintenance with a Human Touch
Latchel combines technology with a 24/7 human support system to deliver comprehensive maintenance coordination. Designed primarily for property managers and landlords, Latchel offers a solution that not only works around the clock but also boosts tenant retention by improving the repair experience.
When a tenant reports an issue, Latchel’s team immediately evaluates the urgency, dispatches a trusted vendor if needed, and follows up to ensure the repair has been handled properly. Landlords receive detailed reports, and tenants gain the peace of mind that help is just a phone call away—even at 2 a.m.
- Key Benefits: 24/7 support, vendor coordination, cost tracking, and tenant satisfaction tools
- Best For: Property management professionals handling multiple units
2. HOMEE: On-Demand, App-Based Repair Services
Imagine a maintenance platform that works like Uber, but for home repairs. That’s the principle behind HOMEE, an app-based service that connects property managers and renters to licensed professionals ready to respond within hours. With HOMEE, you can request a repair via smartphone, approve work orders instantly, and watch repairs being tracked in real-time.
HOMEE boasts an extensive network of vetted professionals including electricians, plumbers, HVAC technicians, and general handymen—all available typically within a 2-hour window. Pricing is upfront and based on time and materials, giving landlords better control over expenses.
- Key Benefits: Rapid response times, transparent pricing, and real-time job tracking
- Best For: Landlords needing reliable on-demand repair without the overhead of full-time staff
This mobility-first approach means significantly lower downtime for tenants and faster resolutions for landlords, which ultimately translates into stronger lease renewals and better online reviews.
3. Buildium + Property Meld: Combining Management and Maintenance Intelligence
If you’re seeking an all-in-one platform that handles both property management and smart maintenance automation, the powerful duo of Buildium and Property Meld might be the answer.
Buildium, a top-tier property management software solution, joined forces with Property Meld—a maintenance automation platform—to improve vendor management, communication, and repair timelines. Property Meld’s tools allow tenants to submit service requests online, automatically assign vendors based on skill and availability, and schedule maintenance with minimal back-and-forth.
This integration not only helps streamline maintenance but also lets you:
- Track service request performance over time
- Measure vendor productivity
- Reduce average repair times by using real-time analytics
Best For: Property managers who need a centralized platform with deep analytics and automation capabilities.
How to Start Using These Services
Getting started with these services is surprisingly simple:
- Evaluate your needs: Are you managing a few properties or dozens? Do you need emergency response, automation, or just better organization?
- Visit the company websites: Explore Latchel, HOMEE, Buildium, and Property Meld to compare plans and features.
- Book a demo or free trial: Most of these platforms offer easy onboarding and trial periods so you can test the service before committing long-term.
As tenants demand faster, more seamless maintenance services and investors push for higher operational efficiency, these innovations offer much-needed relief. Whether you own a single unit or manage hundreds of doors, modern tech-enabled property maintenance is no longer a luxury—it’s quickly becoming the new standard.
Start exploring your options today, and you might find that less time managing broken dishwashers means more time for growing your portfolio.
